CaseMate helps fraud analysts review cases faster by explaining risk factors and recommending verification steps — no automated blocking or decisions.
Banks and payment institutions face critical operational challenges as fraud volumes continue to rise.
Gathering data from multiple systems, analyzing transaction history, and documenting findings takes hours per case.
Different analysts can reach different conclusions for similar cases, impacting customer experience and regulatory compliance.
Manual processes make it difficult to track decision rationale and meet regulatory documentation requirements.
CaseMate integrates with your existing systems and guides analysts through every step of the review process.
Cases arrive from core banking, card schemes, or internal systems
Transactions, customer history, and similar cases are automatically linked
Local LLM identifies risk factors and suggested verification steps
Recommendations provided, final decision always belongs to the human
Customer & account data
Visa, MC chargebacks
POS, ATM, transfers
Alerts & scores
Multi-source consolidation
Qwen 2.5 (offline)
Natural language rules
Full logs & rationale
Key areas of concern
Suggested next steps
AI-assisted summary
Low / Medium / High
All the tools human analysts need, unified in a single platform.
Local AI model that automatically identifies risk factors and suggests verification checkpoints for every transaction.
Analysts can define complex rules in plain English. No coding required.
Automatically consolidate cases from different sources and view related transactions at a glance.
Full audit trail for every decision. Respond to regulator requests instantly.
Achieve tangible improvements in your fraud operations with CaseMate.
Review 3 times more cases with the same team without compromising quality.
Reduce costs significantly through automation and efficiency gains.
Full traceability for every decision. Always ready for regulatory audits.
Your data never leaves your infrastructure. Fully on-premise deployment.
All data stays within your infrastructure
LLM requires no internet connection
Meets data protection standards
Full regulatory compliance
REST API architecture enables fast integration with minimal disruption to your operations.
// Get risk analysis for a transaction POST /explain { "transaction": { "amount": 12500.00, "currency": "USD", "channel": "card", "country": "NG", "merchant_name": "Online Store" } } // Response { "risk_factors": [ "Cross-border transaction", "High value amount" ], "suggested_checks": [ "Contact customer for verification", "Review last 30 days of activity" ], "confidence_level": "Medium" }
Discover how CaseMate can add value to your organization. Let our experts prepare a personalized demo for you.